Working Dog Equipment

When you are looking at working dog equipment, like a service dog vest, what is it you are looking for?  We have collected a lot of feedback from current customers and potential customers as to what is important to them.  Below are just a few suggestions that customers had and how we meet them.

Quality Product - Every single Wiredog brand product is constructed from the highest quality materials and produced right here in Ohio.  That's high-quality, USA made items at a fair price.

Fast Turn-Around - We have been beating our listed production times for months now.  Did you know most of our custom made service dog vests ship out within 1 business day?  That's lightning fast for a customized product that is made especially for your dog.

Easy to Use Website - We have consolidated our offering into an organized experience so you can find what you are looking for with ease.  Need it to be even a little quicker?  Our Search bar (located in the top left corner of our site) will search related keywords for whatever you type in.  It's a breeze!

Good customer service - We make sure we respond to every customer email that we receive.  We are also only a phone call away if you are really stuck on selecting a product for your dog?  We love to help and we are here for you.

Stability - yep, we're planning on being here.  We have recently expanded our shop size and added new machines to expand our product offering!  There is more to come, so make sure you stay tuned!

Dog Breed Information Site

Most of you know us for tangible working dog equipment.  We are known for our service dog vests and other working dog equipment.  If you have ever called in, you also know that we love to educate people regarding service dogs and also about our products.

We are happy to be involved with the new Puppysmic website because that site is all about information.  If you are searching for dog breed information as you research that new puppy you will find it there.  You will also find a bunch of information regarding dog health issues, tips for life with dogs and much more.

Additionally, if you are looking to find a dog breeder or find a dog trainer, this website will be helpful.  These lists are still growing of course, because the site is new, but it is a good place to start.

We hope you'll take a moment to check out the Puppysmic website and spend some time there. Enjoy!

The Pleasantly Unexpected

Have you ever had something small happen that most people may think "so, what?" but it means the world to you?  I had something like that happen to me just a few days ago.  It meant a lot.

We were traveling on a vacation for a long Labor Day weekend, from Ohio to South Carolina, and were deep into West Virginia by Thursday afternoon.  As my family and I went into a travel plaza for refreshments, in walks a gentleman with his wife and his service dog.  Immediately I recognized the service dog vest as one of ours.  The outfit also featured a backpack attachment and a bridge handle.

I certainly did not want to interrupt their own vacation, but this was rare - I couldn't resist.  I introduced myself to the couple and came to find out they actually live very near our business location.  I only spent 3 or 4 minutes with them, but it was a wonderful experience.  To meet a customer utilizing one's product, face-to-face, is an extremely gratifying experience.  I am grateful it happened to me.

It was also my first chance to teach my 4 year old daughter that we don't pet these doggies, they are doing a job!

Connecting with us on Facebook

Over the years we have come to know many of our customers on a first name basis. It is a relationship we cherish - the type where you can talk to a person about things other than business and laugh and learn.

One of the venues we have found to be useful for us to connect with our customers is on our Wiredog Facebook Page. Presently, we have a little over 1,100 people that connect with us, share with us and are even exposed to deals on Service Dog Vests and other our other dog supplies that aren't advertised elsewhere. If you would like to join our little community there, we would love having you.

Obviously the page is geared toward working dogs like service dogs and police dogs, but anybody with a dog would, in my opinion, enjoy being there.

So stop by our page by and going our pack - we'll see you there!

Ruff Wear Palisades Pack in Review

We have known the folks at Ruff Wear for a number of years now. And while they have wonderful people there, they also manufacture terrific dog gear we are proud to carry. From very unique winter coats, to dog boots I wish they had in my size, we just love the equipment from these guys.

Today, I am going to shine the spotlight on one of their backpacks - The Ruff Wear Palisades Pack. I always refer to this as the pinnacle of canine backpacks. Everything about it, as you will see, screams innovation and quality.

For 2011, the Palisades Pack is only available in Red with black accents. The style and ergonomics of the pack are superior to anything on the market today. Walk into your local big-box pet store and you will find some very clunky looking packs. Those are not the Palisades.

Functionality is second to none. Ruff Wear is definitely an outdoors-inspired company and it shows. Think of The North Face for the dog world - that's kind of how I think of Ruff Wear gear. At the front of the pack, you will find an adjustable 3-point padded breastplate protector. This takes a considerable amount of pressure off of the dog if, and when, they hit the end of their line from time to time. This feature is also a popular one among service dog owners.

The top of the pack is outfitted with a heavy duty leash connection ring and a sturdy nylon handle. The zippers for the saddlebags are rubber-covered, making them resistant to nature's elements. Inside each saddlebag is a hydration-bladder for carrying water. Use them - they are very convenient and the dispensing hose feeds right out of the bottom of the pack.

Here is one thing that is really great - the entire top portion of the pack, saddlebags and all can quickly be removed by unsnapping 4 quick connect buckles. Take the top off and you are basically left with a Ruff Wear Webmaster Harness. This is great when you still want the nice breastplate cover, handle and leash ring, but don't need to carry anything.

There is no other way to put it - we have carries lots of backpacks over the years - the Ruff Wear packs are by far our favorite and we rate this pack 5 out of 5 Petjoy Paws.

Thank You to Our Customers

We all know what it's like - you go to work and you work hard. You have your routine you follow from day to day. That's very common - to get so used to doing a job or task that you sometimes forget to stop and truly reflect on what it is you actually do.

We are extremely lucky. Lately we have had an outpouring of our customers sending us photographs of our service dog vests and working dog gear out there in the "real world" - getting used. This is what our mission is. This is what we do.

It's a humbling reminder to us that each and every service dog vest we send out always has to surpass expected quality. It has to be made to the absolute best of our ability. It has to be an extension of us which will continue to serve our customer for a long time to come. This is what we do.

It's a reminder that each and every component must be the best. It must hold up to the rigors of every day life. It must withstand all that the service dog, or working dog, goes through each day - it is, in essence, a uniform. A testament of the job this dog completes with vigor and heart. This is who we serve.

We are proud. Not in an arrogant way. We are proud in the most humble of ways. Proud to play an integral part in the lives of those with service dogs. Proud to help and assist with true quality. And when we receive photos of our gear hard at work, it serves as a reminder that this is what we do.

Keep the photos coming, please. And thank you to those who have shared. Thank you from the bottom of our hearts. Thank you for reminding us each day that This is what we do!

Staff Pick Corner

We have been in the dog business for quite a while now and while our specialty is service dog vests, we have tons of other products for you and your dog to use together. These products range from doggy waste bags to some of the toughest dog toys on the planet.

While we are confident in each and every product we sell, I thought it would be a neat idea to begin sharing reviews on some of our favorite dog products with you from time to time. These will be items that we have actually taken home and let our dogs abuse over and over again. In short, tested and Wiredog approved (or disapproved).

We'll aim to give you real feedback based on what we've seen rather than a sales pitch. There have been products in the past that have not made the grade, and we no longer have those dog supplies available for sale.

If you like the idea of non-biased, real product reviews from those that know dog supplies, make sure you follow our blog and stay tuned.

Also, make sure to visit our website for a full line of Service Dog Vests and just about every other dog product you could want.